I now understand a lot more about managing AI agents after speaking to one of the creators of Workday’s Agent System of Record. But some questions remain unanswered.
Adobe Summit opens today with the launch of CX Enterprise and a new package of end-to-end agentic automations enabled by a multi-purpose co-worker agent.
With the launch of a new AI platform, Canva makes a pitch to broaden its reach beyond visual design to become the home for all your work.
Certinia launches its unified agent platform, Veda, promising to speed up the velocity of services organizations by automating a range of previously manual processes.
Rolling out Canva to broaden access to visual design tooling has helped cut costs and do more with less at enterprise customers Coca-Cola Europacific Partners, HubSpot and SAP.
The new Box Agent co-ordinates multiple AI capabilities and can be customized to perform complex or long-running enterprise content processes.
New support for MCP helps connect AI models and assistants to NetSuite data and processes, as customers explore new ways of interacting with business data and apps.
%20take%20questions%20from%20media%20at%20suiteconnect%20london%202026.jpg042e.webp "NetSuite's Nicky Tozer and Evan Goldberg take questions from media at SuiteConnect London 2026")
The acquisition of Forethought brings a fully AI-native approach to agentic CX into Zendesk, helping it keep pace with advances in the CX field while lowering the cost of delivering customer service.
The objections raised today by enterprise SaaS loyalists against emerging AI-native agentic applications sound a lot like the arguments that were used against the early SaaS pioneers two decades ago - and will prove just as transient.
A new regular survey series from Sage, based on analysis of aggregate data from hundreds of thousands of small and medium-sized UK businesses that use its software, provides insights into the growth prospects of the UK economy.
%2c%20steve%20hare%202026-03.jpg107e.webp "Sage SME Pulse panel Dan Murray, Louise Hellem, Nina Skero (speaking), Steve Hare 2026-03")
The latest AI agents from Workday will displace a lot of 'low-level HR work' says Aneel Bhusri, its CEO. Here's what he his colleagues have to say about what this could mean for the workforce.
Workday delivers a new conversational UX for its own applications and other enterprise workflows based on its acquisition of Sana
Based on its own proprietary foundation model, a new AI tool from Canva analyzes the visual structure of flat image files and makes them editable.
