UK managed cloud provider BlackBox Hosting explains why it chose Everpure's all-flash storage to underpin a sovereign cloud push — and why geopolitical tensions and the US Cloud Act are finally giving UK buyers a compelling reason to move away from the hyperscalers.
Brandfolder from Smartsheet is the basis for a global digital asset management solution, says the company
iTrent from MHR is the basis of a new era of improved HR and payroll operations
Wolseley Group is replacing legacy green screen technology across its 700-branch network with Oracle Fusion, building a platform that its CTO believes will allow AI to transform core business processes.
Preparing a business for growth can and does help the environment if you re-imagine processes
Trillium Health Partners transformed patient experience from a data-collection exercise into a live quality improvement tool using Qualtrics, cutting feedback turnaround from months to hours and driving real changes in how care is delivered.
CIO Subhash Chandra Jose is leading a five-year modernization at the European Bank of Reconstruction and Development
Process automation and AI are transforming how a Philadelphia autism care provider connects families to the help they need
Managing Partner for IT at a seven-office West Country law firm makes walking a fine line work for everyone in the operation
From Kenya to Spain, Glovo’s CTO is helping team members navigate AI and deliver
TruGreen's early deployment of Qualtrics Experience Agents delivers real results - 30% fewer escalations, an 8% retention uplift - and there are some on the ground lessons worth paying attention to.
A customer-facing AI tool took central stage at the Datadog Summit to demonstrate the business case for LLM Observability
Martin Oswald, Head of Operational Transformation at Travelodge, explains how a deliberate, colleague-first approach to Robotic Process Automation (RPA) and intelligent automation has taken the hospitality group from a handful of pilots to hundreds of thousands of automated transactions.
_0.png3a4d.webp "Martin Oswald of Travelodge speaking at UiPath Fusion © Alyx MacQueen")
CIO shows the potential RPA still has for improving business processes
Kingfisher's Jon McKenna charts the retailer's shift from a structured virtual IT agent to generative AI and agentic automation on ServiceNow, with the primary goal of freeing store colleagues' time for customers rather than IT service requests.
Customer sentiment at winter events was clear: give us results. Show us how to turn disruption into a positive organizational force. Help us avoid the pitfalls of the move fast/break things type of AI. The top of my event highlights? Manish Chandak of Tech Electronics, who shared an exceptional change initiative, with cloud ERP as the driver.
