As it prepares to open TDX, its developer conference, Salesforce has unveiled AgentExchange, a new marketplace modeled on AppExchange, for third-party components for Agentforce.
A new version of Trello prepares 'for the next decade' helping individuals organize their to-do lists, adding AI to bring in tasks from other applications and a calendar integration to plan when to do them.
Generic Large Language Models like GPT don't reliably recognize specialized terms, so accounting software vendor Sage has been building its own LLMs that do.
Workday just launched an Agent System of Record. Is it really an HR tool for managing the digital workforce or is the HCM and finance vendor actually moving into IT service management?
Rolling out today, ServiceMax AI is an intelligent assistant that orchestrates agents designed to provide useful information to service technicians in the field via a conversational chat interface.
A digital thread connecting product design through to field service was one of the aspirations when PTC acquired ServiceMax. Now the company is working on a new platform to make it a reality.
With today's unveiling of a dozen HCM agents, there are now over 30 announced agents for Oracle Fusion apps. We speak to Miranda Nash, GVP of Oracle AI, about the vendor's approach to enterprise adoption.
A strong FY2024 earnings report from IFS, posting 32% growth in ARR to breeze past the €1 billion milestone and 350+ new customers including energy giants Exelon and now TotalEnergies. CEO Mark Moffat sees AI fueling new growth this year.
Commenting on a strong Q2 earnings report, Atlassian CEO Mike Cannon-Brookes discusses enterprise ambitions, R&D spend, the definition of agents and their impact on per-user pricing.
Thousands of agents, an orchestrator to command them, and a studio to create, deploy and manage them - ServiceNow is making a bid to become the pre-eminent System of Agents for the enterprise.
It's a year in which tech services firms will have to grapple with AI in their own operations as well as their clients, co-exist with the giants of cloud, data and AI, and get savvy about outcome-based billing.
DJ Paoni, CEO of Certinia, seems to have had a good first year in the job. We ask what's next in professional services and where AI agents will have an impact.
Quote-to-cash vendor Conga is using generative AI to help surface historic contract details and automate contract creation to find new revenue.
