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Alyx started their comms career managing communications and leading on strategic planning and policy development, using data and analytics for c-suite dashboards and change programmes after a project with JISC Data Labs. Alyx works closely with diginomica's industry content and thought-leadership partners.

 

Articles by Alyx MacQueen

When healthcare admin slows down, patients wait. UiPath's agentic AI is designed to change that

UiPath announces agentic AI solutions for healthcare revenue cycle management at ViVE 2026, targeting medical records review, claim denials and prior authorization. The company argues that administrative friction doesn't just cost money – it delays care. Early deployment data suggests measurable impact.

healthcare technology patient

CAMARA's open approach makes telecom network capabilities accessible to AI agents

The Linux Foundation's CAMARA project is exposing telecommunications network capabilities to AI agents through the Model Context Protocol (MCP), making network intelligence programmatically discoverable while defining the security and operational foundations for production deployment.

Cloud Computing Network Illustration © luthfil aziman effendi - Canva

When I selected, 'Rather not say', Gemini said, 'I'll decide for you'. In case it's not obvious, here's why that just won't do!

From AI meeting assistants that misgender users to voice biometrics that lock out legitimate customers, enterprise automation is increasingly making decisions about identity. These failures are not simply model glitches – they reflect design and governance choices about how systems infer who people are and how errors are handled.

Human Skeleton Model with Laptop at Desk © pixelshot - Canva

From chatbot interactions to operational agents - what enterprise deployments reveal about AI readiness today

Databricks’ latest research shows rapid growth in agentic AI deployments, but enterprise progress remains shaped by data visibility, governance, and operational oversight. EMEA CTO Dael Williamson explains what organizations are learning as AI moves into production systems.

Advanced Control Room © Fernando Narvaez - Canva

Dynatrace Perform 2026 - how two organizations transformed business observability into strategic advantage

When digital services falter, the traditional IT response has been to verify system availability and move on. For organizations in customer-facing environments, that leaves critical gaps in understanding the customer experience.

Dynatrace Perform 26 © alyxmacqueen

Dynatrace Perform 2026 – why enterprise AI now hinges on design and agency

What struck me most at Dynatrace Perform 2026 wasn’t just what surprised me, but what initially confused me. Senior leaders spent less time on sweeping AI futures and more on the practical realities of enterprise AI transformation - where ambition collides with complexity, governance, and design choices around agency and control.

Dynatrace Perform 2026 @alyxmacqueen
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