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Stuart Lauchlan has been tracking and commenting on the enterprise IT market for 31 years during which time he's managed to amuse, inform and irritate buy and sell side participants in equal and appropriate measure.

Articles by Stuart Lauchlan

If tech providers were more clear with buyers about what they actually do, it would help reduce AI confusion! Tough love from Hackett Group CEO Ted Fernandez

Hackett data suggests gen AI adoption is delivering productivity gains for organizations in key areas. Now for the shift to agentic...

no sense

FedEx's CDO delivers the courier giant's next transformative package, with digital intelligence, systemic simplification, and AI all part and parcel

FedEx has masses of data across its global network. CDO Vishal Talwar is tasked with delivering efficiency, simplification and new revenue generation.

FedEx

Making it pay - disruptive forces in the commerce sector demand more than just a tie-up with OpenAI. Mastercard and PayPal CEOs make their pitches

There are non-traditional rivals coming after the commerce and payments space, but Mastercard and PayPal execs reckon they are ready for the disruption.

retail

IBM's CHRO preaches fluent AI jobs blasphemy. Here's why it's critical that business leaders everywhere pay attention to what's she's saying!

Replacing entry-level jobs with AI will win possible short-term cost benefits, but longer term the real winners will be those who double down on junior level hirings.

IBM CHRO

Bombast or long-term planning? President Harvey Finkelstein makes the pitch that all roads lead to Shopify in the AI shopping era!

It's a new era for shopping, but the moment has been prepared for. Shopify's long-term planning makes it well-placed to tap into agentic commerce and more. Or that's the plan at any rate...

Robot with shopping cart and mechanical parts. AI tools concept with sales and promotion. © designer491 - Canva.com
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