the diginomica network podcast - Holland & Barrett CFO discusses tech investments and latest earnings
Self-built tech is the route to wellness for the Group CFO of Holland & Barrett
Retail e-commerce and the omni-channel
CEO mea culpa on show at Ocado as management concedes its early business model is still delivering consequences today
Lessons have been learned, says Tim Steiner, and the way the company would sell to clients now is rather different...
Robot futures - from data centers to shopping centers as retail analytics helps robots understand human behavior (without crushing us!)
Data about shoppers’ movements in stores and malls are an unexpected goldmine for the training of humanoid robots, reveals an ex-NASA engineer.
Banking on a global retail finance future, but don't mention the 'SaaSpocalypse' - Klarna sets out its stall
Klarna is "one of the major retail banks in the world", insists CEO Sebastian Siemiatkowski.
How Carrefour is following Walmart's lead as its 2030 AI-enabled transformation kicks in
CEO Alexandre Bompard pitches the French retail giant's latest strategic plan.
As DoorDash drives through a huge tech re-platforming, can it deliver a future built on AI and AVs?
There's a big to-do list in front of DoorDash CEO Tony Xu...
A tale of two online marketplaces - eBay splashes out $1.2 billion to boost re-commerce footprint as turnaround-needy Etsy divests Depop
The re-commerce space is of growing interest in the market and eBay looks like it's got a good deal with its Etsy purchase.
Can AI help Wayfair furnish its ambition to become an 'always-on digital interior designer'? CEO Niraj Shah pitches how it can
Wayfair turns in a return to annual growth, but net losses continue to bleed red ink on the bottom line.
Sparks fly as Walmart's AI shopping assistant gets ready to go global
New CEO John Furner is a big fan of what Sparky brings to the Walmart shopping experience.
Making it pay - disruptive forces in the commerce sector demand more than just a tie-up with OpenAI. Mastercard and PayPal CEOs make their pitches
There are non-traditional rivals coming after the commerce and payments space, but Mastercard and PayPal execs reckon they are ready for the disruption.
CX for industries heats up - SAP's Balaji Balasubramanian on why retailers must balance experience, operations, and, yes - AI
We can't seem to escape the froth of AI versus SaaS. But as my recent talk with SAP' Balaji Balasubramanian showed, we need to take the reckoning further. On the heels of NRF and SAP's Retail Intelligence news, what are retailers facing now, and where do the pitfalls and opportunities lie?
Bombast or long-term planning? President Harvey Finkelstein makes the pitch that all roads lead to Shopify in the AI shopping era!
It's a new era for shopping, but the moment has been prepared for. Shopify's long-term planning makes it well-placed to tap into agentic commerce and more. Or that's the plan at any rate...
Is agentic commerce enterprise-grade, or not? Yes, says Ayal Karmi - but it needs operational rails
I was in the midst of a spunky debate with nekuda CEO Ayal Karmi on agentic commerce and LLM autonomy. But then big changes hit: OpenAI and Stripe issued their ACP protocol, and now Google is out with their UCP protocol. What does that mean for enterprises? Karmi has some answers. Bonus: I have debate highlights for you too.
