Katy Ring - author at diginomica

Katy Ring has over three decades of experience working in the tech sector as an industry analyst. She focuses on the application of advanced technologies to improve business outcomes for enterprises and the service providers that help deliver them.

Articles by Katy Ring

Dreamforce 25 - Certinia sets out to meet customers where they are to improve success; the customers respond

Certinia in its various incarnations across the years has been a long-standing fixture at Dreamforce. This year is no exception.

DJ Paoni smiling on stage in dark suit with dark blue background

Dreamforce 25 - how PwC is using Agentforce to help customers re-think customer engagement

I took being in San Francisco for Dreamforce as a chance to catch-up with PwC for a call center briefing.

Cisco is warning of AI Infrastructure debt. Here’s why - and what it means for enterprise buyers

A timely warning from Cisco...

Are you ready for AI agent-powered shopping?

Shop until you drop, but get ready for some changes, according to Sharon Gee, SVP of Product AI for Commerce.com

Let's get physical! How Hitachi Vantara is getting ready for the next manifestation of AI

The robots are coming. Are you ready?

Workday RIsing 25 - PwC boldly steps out in the AI partner ecosystem with agent OS

Partner developments also made up an important part of Rising, as PWC proves.

Wondering about VMware migration routes? One user's story with Red Hat

Red Hat should be in a strong position to capitalize on VMware’s pricing woes under Broadcom ownership. One user talks us through how it decided to tap into the open source provider's services.