Katy Ring - author at diginomica

Katy Ring has over three decades of experience working in the tech sector as an industry analyst. She focuses on the application of advanced technologies to improve business outcomes for enterprises and the service providers that help deliver them.

Articles by Katy Ring

Wipro asks the question: cloud or on-premises infrastructure for AI projects?

Cloud infrastructure choices and generative AI - considerations for the enterprise decision-maker.

Cisco hones its partner strategy around customer adoption. Here's why

Adoption and renewal begins Day One - a core piece of Cisco strategic thinking.

Magnet and figures of people. Customer acquisition and retention © designer491 - Canva.com

How EY is sharpening its competitive edge with AI

A deep dive into EY's AI platform offering.

Westcon-Comstor equips the channel with data for XaaS

Westcon-Comstor has made the investment in data quality to enable it to use traditional AI to make intelligent demand predictions, for itself, its vendors and partners

Businessman using tablet analyzing sales data and economic growth graph chart. Digital marketing and CRM. © PopTika - Shutterstock

AirBnB, Uber, Spotify and….BT?

An update on the telco's transformation progress.

Microsoft encourages partners to adopt and evangelize Copilot

Microsoft is upskilling its partner ecosystem with a supportive enablement program.

AI Copilot Concept. Blocks Style © BlackJack3D - Canva.com

Dreamforce 24 - Agentforce Partner Network – the SI perspective

A deeper dive into how Salesforce's AI agents perform with service integrators - and how enterprises can guage SI expertise.

Dreamforce 24 - Certinia steps up as one of the inaugural members of Salesforce’s Agentforce Partner Network

Certinia’s planned Customer Success Agent, Certi, will be designed to identify customer adoption risks and drive contextual engagement.

Salesforce Agentforce – hey ho, let’s go!

Examining the differences between the variety of forms of AI assistance that the Salesforce platform now offers - and their place within the workforce.

Blue robotic assistant or automated intelligence robot holding lightbulb © Kittipong Jirasukhanont - Canva.com

Dreamforce 24 - how Accenture’s Personalized Experiences on Salesforce is overcoming university student recruitment problems

Queensland University of Technology is applying generative AI insights from real-time data of customer behavior to create more personalized experiences.

AI-infusion - IBM sets out its new approach to Application Managed Services

How IBM is revamping its Hybrid Cloud Managed Services approach.

Cisco's AI strategy - some thoughts on workforce impact

A deep dive into Cisco's re-positioning efforts for the AI era.

IBM unveils its “essential” Data Product Hub as enterprises ponder how best to democratize data

A deep dive into DaaP.