Generative AI and LLMs

A new Answer Engine Optimization tool, plus other updates - shooting the breeze with HubSpot's Spring 2026 Spotlight

HubSpot has a number of new platform updates, including a new answer engine optimization tool, and more AI-infused Breeze Assistant and Agent capabilities.

Monday Morning Moan - madness, Molotovs, and Mordor. Is one AI ‘Ring to rule them all’ really worth all this?

As the AI world continues to build its own Middle Earth, are we going to leave it to ‘Samwise Altman’ to suggest what we really ought to do with the ‘Ring to rule them all’ everyone’s after?

The long and the short of IT - the week in digibytes

News items from this week that didn't make the cut for full analysis, but deserve an airing. This week, Altman under fire in a searing profile piece, AI's role as 'job killer' gets another boost, and how one retailer is tapping into TikTok Shop.

Will AI dis-intermediate traditional Learning Management Systems providers? Not if Skillsoft CEO Ronald Hovsepian has anything to do with it...

AI is a disruptor in the learning space, but also an opportunity with the right positioning...

The thoughts of Chairman Dell - the vision of an enterprise tech survivor as he navigates another industry transition into an agentic era

The shift to AI-enabled enterprises under-pinned by tech infrastructure is underway. This is far from being Michael Dell's first rodeo...

A slice of Raspberry Pi in 2026 - the little computer that's saying a big no to unethical use of its technology

Raspberry Pi's educational roots have expanded far and wide, but let's keep it out of the real-life battlefields...

NetSuite upgrades its MCP support to help connect AI assistants to data and processes

New support for MCP helps connect AI models and assistants to NetSuite data and processes, as customers explore new ways of interacting with business data and apps.

NetSuite's Nicky Tozer (l) and Evan Goldberg take questions from media at SuiteConnect London 2026

More carrot, less stick - how pizza delivery informs digital transformation at a 177 year old UK retail brand

Consumer expectations of Boots have changed since 1849. Today, online and offline experiences should each inform the other.

Striking the human/AI workforce balance - human intelligence matters as much as its artificial counterpart, argues Salesforce's Marc Benioff

LLMs are important, but they're not up to muster just yet in terms of being viable human replacements, a lesson that some CEOs have yet to learn, it seems.

BrightEdge introduces AI Hyper Cube to help brands understand AI search. Here’s how it works

Trying to figure out how to get your brand to appear in AI search engines the right way? BrightEdge says its new AI Hyper Cube is the answer.

Want to fail at AI? Instructive case studies & AI’s ‘last mile problem’

Ever wonder why your firm’s AI initiatives don’t seem to be going anywhere? Your firm might not have the right people, development methods, plans, controls, etc. to mount an effective rollout of AI. Your firm, in spite of decades of prior IT experience, may be winging their way through AI. Caution: some project descriptions may be disturbing to sensitive readers.

What separates a good finance agent from a weekend project? Inside Sage's AI architecture with CTO Aaron Harris

During this exclusive chat with CTO Aaron Harris, we talked about the advances Sage has made in its AI architecture. Does this result in better finance agents? And what has Harris learned from his own agent building experiments?

While AI might be what comes next for retail, at NEXT successful adoption lies as much in what the firm isn't doing

NEXT CEO Simon Wolfson has strong views on the potential of AI and where it can benefit, and threaten, the retail operating model.