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Pega's agentic approach puts workflows first, prompts second - here's why that matters for enterprise AI adoption

Pega is taking a contrarian approach to enterprise AI agents, arguing that workflow-based automation is more reliable than prompt engineering. The company's new Agentic Process Fabric uses AI reasoning during design time but switches to predictable execution at runtime, addressing technical debt and legacy modernization challenges that plague most enterprises.

An image of Pega CEO Alan Trefler on stage in Vegas
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