Coupa's Irish eyes are smiling as global customer support moves to Europe

California-based spend management firm Coupa is shifting its global customer support operation to Dublin, Ireland as it looks to be perceived as an international player.

Concur's Perfect Trip hits turbulence on a bumpy ride to revolutionize business travel

Concur is seeing take-up of its Perfect Trip message among enterprise business travellers, but it's paying full fare as rising expenses send it into the red.

Rimini Street transforms to innovation enabler

Rimini Street is no longer just a cost saver. It is a full stack innovation enabler. Here's why.

NEC Europe: Taking control of spending with shift to Coupa cloud

Japanese tech giant leverages Coupa’s “Amazon-like procurement” to support turnaround strategy

The big lie: Europe's IT purchasing level playing field

Cloud for Europe: another public IT project built to fail?

Cloud for Europe is supposed to unleash cross-border public sector procurement of cloud services, but the project has failure written all over it

Chasing satisfaction can undermine digital success

Zuora sees societal subscription shift

Zuora is seeing a societal shift in consumption preferences which in turn is causing an evolution in the way that businesses price and deliver goods and services.

Weekend rant: escaping expense hell

Expense Hell is a common and painful experience and especially so in large organizations where cumbersome processes encourage bad behaviors. What's the impact and what's the alternative?

No clue IT buyers and how to stop them

Fed up of being told the CMO is the new IT buyer? Just wait till you come across the No Clue Buyer!

Quietly reinventing B2B commerce

Deem (formerly Rearden Commerce) is in the midst of a 20-year mission to reinvent commerce by turning B2B spending into an in-app purchase in your daily routine

Ariba's network strategy

Ariba's networks strategy is a long vision of how indirect spend gets optimized. It's a vision I find compelling.

How to kill maverick spending

Killing off maverick spending is one of the much vaunted claims for spend management. When put in those terms the allure sounds obvious. But what do you do when you have no systems to manage spending? Check out how Storebrand did it, achieving 20 percent savings along the way.