Generative AI and LLMs

Want to fail at AI? Instructive case studies & AI’s ‘last mile problem’

Ever wonder why your firm’s AI initiatives don’t seem to be going anywhere? Your firm might not have the right people, development methods, plans, controls, etc. to mount an effective rollout of AI. Your firm, in spite of decades of prior IT experience, may be winging their way through AI. Caution: some project descriptions may be disturbing to sensitive readers.

What separates a good finance agent from a weekend project? Inside Sage's AI architecture with CTO Aaron Harris

During this exclusive chat with CTO Aaron Harris, we talked about the advances Sage has made in its AI architecture. Does this result in better finance agents? And what has Harris learned from his own agent building experiments?

While AI might be what comes next for retail, at NEXT successful adoption lies as much in what the firm isn't doing

NEXT CEO Simon Wolfson has strong views on the potential of AI and where it can benefit, and threaten, the retail operating model.

How Mumsnet is using AI to improve the lives of women without giving away its valuable data

MumsGPT has helped shine a light on medical misogyny, but site moderation will remain human.

Here's a thing - what if shadow AI is actually telling us something useful?

AvePoint’s Dana Louise Simberkoff argues that shadow AI could be viewed as a cultural stress test rather than a technology failure.

The big bets are on as Salesforce pitches the need for enterprise transition from model to system level AI

Itai Asseo, VP of Salesforce AI Research, explains some new enterprise realities on the way.

AI needs to be inclusive by design – here’s how the NHS, Microsoft and GoFibre think it can be done

Audits, augmentation and appeals processes on the cards.

The long and the short of IT - the week in digibytes

News from this week that didn't make the cut for full analysis, but deserve an airing. This week, some big names on Trump 2.0's latest list, Sam Altman's no longer indulging in Mickey Mouse thinking, and Meta couldn't have had a worse work in the courts if it had tried!

First blood to Anthropic as US judge slams Trump 2.0's “Orwellian" attempt to cripple the firm as unconstitutional and illegal

Anthropic has been granted temporary relief in the form of an injunction to prevent Trump 2.0 from following through on its threats for now.

The Universal – has music’s AI future finally been sold? UMG CEO sets out his AI vision

When it comes to music, UMG Chair and CEO Sir Lucian Grainge sees nothing but upside in AI. Is he right? And what are his plans? 

Why Genpact is warning about AI driving the mass-generation of technical debt

Picking the brains of Rajesh Padmakumaran, VP of AI Transformation and Services at Genpact.

Why the boundary problem is the biggest challenge in agentic AI

AI rockstar Andrej Karpathy has launched a self-learning agent that shines a light on the boundary problem. Unremarkable at first read, but a deeper analysis shines a light on the biggest challenges and even bigger opportunities in agentic AI.

Meta's bad day in court (2/2) - addiction by design as a deliberate growth strategy?

Meta and Alphabet's YouTube are guilty of engineering addiction into their products, according to an LA jury. Will this finally trigger regulatory action?