Why Genpact is warning about AI driving the mass-generation of technical debt
Picking the brains of Rajesh Padmakumaran, VP of AI Transformation and Services at Genpact.
The new professional and IT as a service
When agents take processes beyond the sum of their parts - the EvoluteIQ story
There's a lot of change going on - and more coming up!
As agentic AI hits 'a difficult age', Salesforce's Forward Deployment Engineers are on hand to, well, hold enterprise hands. Jennifer Cramer explains how it works
Agentic AI pilots are increasing in numbers, but what happens when the customer gets stuck? Salesforce's FDE team has some suggestions.
Making AI work everywhere in the enterprise is the challenge - Accenture CEO Julie Sweet points to another quarter of booming Advanced AI demand
Accenture now has 1,300 Advanced AI clients, and the demand pipeline is growing...
'We have to come up with a plan for them' - Workday leaders on the fate of workers displaced by AI
The latest AI agents from Workday will displace a lot of 'low-level HR work' says Aneel Bhusri, its CEO. Here's what he his colleagues have to say about what this could mean for the workforce.
Burp! Tech Mahindra, AI and the metabolic rate of change
AI requires organizational metabolism, but does the sector need winding like a new-born baby?
From call trees to agentic AI - how Kingfisher is winning back employee time for customers
Kingfisher's Jon McKenna charts the retailer's shift from a structured virtual IT agent to generative AI and agentic automation on ServiceNow, with the primary goal of freeing store colleagues' time for customers rather than IT service requests.
Why AI augmentation and up-skilling are the secrets to boosting staff productivity
Focusing on automation without taking people factors into consideration is a recipe for AI underperformance, according to a new report.
Winter event highlight - how Tech Electronics turned cloud ERP into a force for organizational change (and AI readiness). An Acumatica story
Customer sentiment at winter events was clear: give us results. Show us how to turn disruption into a positive organizational force. Help us avoid the pitfalls of the move fast/break things type of AI. The top of my event highlights? Manish Chandak of Tech Electronics, who shared an exceptional change initiative, with cloud ERP as the driver.
PureGym CIO Andy Caddy keeps the sector fit for growth
Obsessing about the customer and their experience has made PureGym the fittest player in the market
The women in data redefining career paths in tech
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Confluent's Becky Straker hears from four tech leaders who are forging their own paths with resilience, strategy, and sponsorship — while clearing the way for others.
International Women's Day 2026 – mentorships, hands-on experience and trust top the wishlist for women new to the tech industry
A group of tech sector new starters share their views on challenges they face, and what they need to overcome them.
International Women’s Day 2026 - why is there still a big AI gender skills gap – and what can employers do about it?
A recent report by recruitment consultancy Randstad revealed that women are much less likely to be offered AI upskilling opportunities than their male counterparts. So, what is going on here and how can organisations fix the problem?
