When digital services falter, the traditional IT response has been to verify system availability and move on. For organizations in customer-facing environments, that leaves critical gaps in understanding the customer experience.
Replacing spreadsheets with a dedicated FP&A platform has saved time and improved collaboration at specialty insurance provider Safety National.
As part of the diginomica content series, we look at how the Ascot Group went from 11 states to US-wide growth enabled by low-code modernization
JP Morgan is upping its spend in the coming year. Why, demands Wall Street, and how much is going on AI?!?!
BCU is an agentic pioneer with grand ambitions to scale up its agent roll-out every quarter.
Alex Lintner, CEO of Software and Technology at Experian, walks through its transition to the cloud as part of an AI transformation.
Agentic AI has the potential to disrupt the financial services payment sector, but consumer trust is going to be critical for adoption.
Zurich Insurance Group's AI Lab initiative is intended to help shape the future of the technology in the sector.
ABN AMRO is slashing its workforce and AI is getting a chunk of the blame. But the tech has more positive stories to tell around it, argues senior management.
You can never accuse Sebastian Siemiatkowski of not telling you what he thinks...
The financial services giant is using its enterprise-wide approach to identity management as a gateway to cost efficiencies and emerging technologies.
Shawn Willoughby of UiPath explores how agentic AI is helping financial services cut through legacy complexity — pairing AI agents, automation, and human oversight to strengthen customer experience, fraud detection, and day-to-day decision-making.
Get your Pokémon cards at the ready - time for agentic battle to commence!
