Rolling out Canva to broaden access to visual design tooling has helped cut costs and do more with less at enterprise customers Coca-Cola Europacific Partners, HubSpot and SAP.
Slackbot is driving fundamental changes to the way businesses work, argues the Salesforce co-founder.
Workday delivers a new conversational UX for its own applications and other enterprise workflows based on its acquisition of Sana
The AI voice generation market is growing apace as organizations aim to cut costs and boost efficiency. But do customers even like the technology?
People tend to push back on AI decisions, even if they're right - and more so if the agent has a female voice. These are just some of the findings of the Joint Centre for Sociology of Humans and Machines.
Hot on the heels of two new acquisitions last week, we caught up with visual design vendor Canva to dig into its strategy for winning over the enterprise market.
SAP can see disruption ahead from AI, but it's on top of the situation.
Poorly aligned data is typically seen as an obstacle to enterprise AI adoption, but is this the wrong way to look at things?
Scott Hill, Chief People Officer at Capita, reflects on learnings from the outsourcer's initiative to make use of AI to automate processes and make more space for human interaction.
Former Facebook engineers launch a start-up that aims to build a team communication platform for the AI era that appeals to customers who loved Meta's shuttered Workplace app.
Four hours into the job, Maynard positions Qualtrics as the 'system of decision' reasoning across AI agents to prevent user frustration - with healthcare as the proving ground.
Serafin is leaving his successors to execute on a strategy that bets organizations will need to measure quality across AI-driven interactions.
People have been trying to build an operating system for the Web for more than a quarter century. Can The Browser Company and its Arc and Dia browsers succeed where so many others failed?
