Financial services and fintech

NatWest launches Venture Banking with AWS partnership - and the data architecture story behind it

AWS’s Lisa Lewison on why financial services AI ambitions live or die on data consolidation - and what NatWest, Allianz, LSEG, and Nationwide are doing about it.

the diginomica network podcast - CIO Subhash Chandra Jose takes EBRD beyond the sunset

CIO Subhash Chandra Jose is leading a five-year modernization at the European Bank of Reconstruction and Development

How Mphasis NeoZeta is bringing banking back-end systems into the AI era

How banking is putting down a deposit on agentic updates.

In a gen AI age, here's the kicker from Dow Jones - it's not a threat, it's opening up a whole new growth moment for trusted and proprietary data

"This is our moment", enthuses Dow Jones CEO Almar Latour.

HSBC is said to be looking at 20,000 roles sacrificed to AI. The group strategy may provide some clues...

HSBC may or may not be about to use AI to slash headcount. There's certainly some suggestion that the bank has form here...

Tech disruption as a day job - Lloyds Banking Group CEO Charles Nunn on AI, digital transformation, and why his bank just isn't playing the same game as upstart fintechs

The bank had 800 live AI models in play before the generative hype cycle kicked off, says Nunn. Now, here comes agentic to carry on the disruption.

CIO Chris Ortega automates Lake Michigan Credit Union This article is sponsored by:

CIO shows the potential RPA still has for improving business processes

an image of CIO Chris Ortega Lake Michigan Credit Union

'A' for AI, 'I' for insurance (2/3) - how AXA ranks human intelligence alongside its artificial counterpart

AXA has use cases it can point to to illustrate AI benefits.

Monday Morning Moan - Metro Bank’s AI-enabled trashing of its customer service reputation is a timely reminder of the need for human intelligence

We all make mistakes. I did back in 2015 when I bigged up Metro Bank’s CRM. Times have changed and not for the better, although there are useful learnings for others to pick up...

‘A’ for AI, 'I' for insurance (1/3) - how Aviva is betting on Machine Learning investments to deliver advantage in a tech arms race.

In the first of three use cases around AI in the insurance sector, Aviva CEO Amanda Blanc talks through the benefits seen to date.

UiPath acquires WorkFusion - and takes aim at financial crime compliance. The detail matters

Financial crime compliance is one of banking's most stubborn operational problems - creating high alert volumes, scarce analyst talent and rising regulatory pressure. UiPath has acquired WorkFusion, whose purpose-built AI agents are designed to automate that work.

AI won’t replace accounting platforms - it will make them more important This article is sponsored by:

AI may be able to spin up a ledger in minutes, but trust in financial data takes decades to build. Sage’s Aaron Harris explains why systems of record will grow in importance as AI adoption expands.

Hands holding iPad, using AI for accounting

Banking on a global retail finance future, but don't mention the 'SaaSpocalypse' - Klarna sets out its stall

Klarna is "one of the major retail banks in the world", insists CEO Sebastian Siemiatkowski.